Chola Finance Personal Loan Support

Chola Finance Personal Loan Support

BY- BankBriz Loan Experts

At BankBriz, we help customers with Cholamandalam personal loan guidance, application support, & post-disbursement servicing, ensuring a smooth, transparent, and stress-free loan experience.

Cholamandalam Investment and Finance Company Limited (popularly known as Chola) is a leading NBFC under the Murugappa Group, offering personal loans and other financial products across India. Whether you are applying for a new Chola Personal Loan, checking loan status, downloading statements, or planning loan foreclosure, this page provides official, verified, and up-to-date Chola customer support information, along with expert assistance from BankBriz, an official channel partner.

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📞 Official Chola Personal Loan Customer Care (Verified)

Customer Care Helpline – Toll Free

1800-102-4565

Working Hours:
Monday to Saturday | 9:00 AM – 7:00 PM

This helpline can be used for:

• Personal loan queries

• Loan application & disbursement status

• EMI & repayment schedule clarification

• Outstanding loan balance

• Service requests & loan closure guidance

 

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✉️ Chola Customer Support – SMS Facility

SMS Support Number:
95000 00312

Customers can use SMS support for basic service requests and communication related to loan accounts.

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📧 Chola Customer Care – Official Email ID

For personal loan queries, service requests, and complaints:

Customer Care Email:
customercare@chola.murugappa.com

Customers should mention:

• Registered mobile number

• Loan application or account number

• Clear description of the issue

Emails are handled as per RBI guidelines and Chola internal service timelines.

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📜 Chola Personal Loan Support – Services Offered

Customers may contact Chola for:

• Personal loan eligibility & documentation guidance

• Interest rate, tenure & EMI explanation

• Loan application and approval support

• Statement of Account (SOA) requests

• Outstanding loan balance details

• Loan foreclosure & pre-closure information

• Complaint registration and escalation

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🌐 Chola Personal Loan Branch & Online Support

Branch Support

Customers can visit the nearest Chola branch during business hours for:

• Loan application assistance

• Document submission

• Loan servicing queries

• Foreclosure & loan closure support

Online Support

Chola also provides:

• Online contact forms

• FAQs and self-help resources

These options help customers resolve issues efficiently without repeated branch visits.

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🔚 Chola Personal Loan Closure / Foreclosure Process

Customers can close or foreclose their Chola Personal Loan using the official process below.

Step-by-Step Loan Closure Process

1. Contact Chola customer care at 1800-102-4565 or email customercare@chola.murugappa.com

2. Request a foreclosure / pre-closure statement

3. Review details including:

   • Outstanding principal

   • Interest payable

   • Applicable foreclosure charges (if any)

4. Make payment using Chola-approved payment modes

5. After successful payment:

   • Loan account is closed

   • No Due Certificate (NDC) / loan closure confirmation is issued

Customers may be asked to visit the servicing branch, if required for final documentation.

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📬 Complaint Resolution & Grievance Redressal – Chola

Chola follows a structured grievance redressal mechanism:

• Complaints can be raised via phone, email, SMS, online forms, or branch visits

• Escalation is available if resolution timelines are exceeded

• Resolution is provided in line with RBI-regulated NBFC norms

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📍Registered Office – Cholamandalam Investment and Finance Company Limited

Cholamandalam Investment and Finance Company Limited
Chola Crest,
Plot No. C-54–55,
Industrial Estate,
Guindy,
Chennai – 600032,
Tamil Nadu, India

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📩 BankBriz Support – Chola Personal Loan Assistance

BankBriz is an official Chola Personal Loan Channel Partner, providing guidance and customer assistance while ensuring all loan approvals, disbursements, repayments, and closures are handled directly by Chola.

How BankBriz Helps

• Personal loan eligibility assessment

• Application & documentation support

• EMI, interest rate & tenure explanation

• Application status tracking & follow-up

• Foreclosure and repayment guidance

Contact BankBriz

• Email: support@bankbriz.com

• Emergency Support: +91-988 366 7711

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💁 Why Choose BankBriz for Chola Personal Loans?

• Expertise: Strong experience with Chola & NBFC personal loan products

• Customer-First Approach: Clear, honest, and personalised assistance

• Reliability: Official Chola channel partner

• Pan-India Support: Metro & non-metro city coverage

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🚶🏻‍➡️Visit Loan Asset Offices – PAN India

Mumbai, Bengaluru, Hyderabad, Chennai, Pune, Ahmedabad, Surat, Indore, Jaipur, Nagpur, Kanpur, Kolkata, Bhopal, Prayagraj, Amritsar, Vadodara, Patna, Bhubaneswar, Ranchi & Guwahati

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🎉 Learn More About Chola Personal Loan Offers

Detailed insights covering:

• Eligibility criteria

• Interest rates

• EMI calculation

• Documentation checklist

• Key benefits

Chola Personal Loan Offers – Blog Guide